Sendle replaces it with a delivery handle you own and control. Senders never see where you live. Parcels follow you when you move. Merchants stop storing data they never wanted in the first place.
@francis
Delivered ✓
No address entered. No address stored. No address exposed.
It has not meaningfully changed in over a century. Meanwhile the way we live, move, shop and share has changed completely — and the address is now the single point at which privacy, convenience and delivery success all break down at once.
Buying from a marketplace seller, sending a gift, receiving from a stranger on a resale app — each one hands over your home address. Once given, it cannot be taken back.
You move flat, you travel for work, you go home for the holidays. The parcel still goes to the address you typed weeks ago — and fails.
To send someone a gift, you must first ask them where they live. The act of asking is the act of ruining it.
Every checkout collects and stores an address most retailers never wanted. It is a liability under UK GDPR, and a conversion killer at the form field.
Sendle needs three things to function at scale: dense parcel infrastructure, habitual online retail, and a regulator that rewards collecting less data. The UK is one of the few markets that offers all three at once.
UK measured parcel volumes rose 8.3% to around 3.9 billion items in 2023–24, after two years of decline. The pipes are there.
Ofcom, Post Monitoring Report 2023–24Post Office branches alone, before counting parcel lockers and shop networks. Addressless delivery needs somewhere to land — the UK has one nearly everywhere.
Post Office Network Report 2024Royal Mail's parcel share fell from 45% to 35% in a decade as Evri, DPD, DHL, Amazon and FedEx competed. Price and service gaps are exactly what our routing engine exploits.
Warwick Business School, 2025UK GDPR data minimisation and purpose limitation are not obstacles to Sendle — they are a description of the architecture. Not holding the address is the whole point.
ICO, Data minimisation guidanceUK shoppers on TikTok Shop grew 131% with revenue up 180%. People already buy from a @username — they simply cannot yet be delivered to as one.
TikTok Shop UK, 2025One in five UK consumers and small businesses actively use open banking, with 31 million open banking payments in a single month — lower fees, instant settlement.
Open Banking Impact Report 7Heathrow's cargo tonnage grew around 2.2%, placing a UK base inside a global aviation network our courier layer can feed directly.
Heathrow Annual Report 2024Sendle does not abolish the delivery point — couriers still need somewhere to go. What it abolishes is the need for the sender to ever know it, and the need for you to decide it weeks in advance.
Pick a memorable, permanent delivery identity — @francis. It belongs to you, not to a retailer, a courier, or a platform. Behind it sits a private profile only you can edit: your locations, your delivery windows, your safe places, your rules.
At checkout, in a chat, on a resale app — the sender types your handle into one field. No address form. No address stored. Merchants integrate Checkout by Handle with a lightweight SDK and remove address handling from their systems entirely.
Only when the parcel is ready to move does Sendle resolve the handle into a delivery endpoint, inside an isolated mapping service. Identity and location are stored separately. The sender never receives it. The merchant never receives it. The courier gets only what it needs to complete that one delivery.
Travelling, relocating, or staying somewhere else this week? Update your handle, or opt into consent-based prompts that ask you to confirm before the parcel is committed. Because resolution happens just in time, the parcel goes where you'll actually be — not where you were when you clicked buy.
Sendle is not a courier. It sits above them. The routing engine scores partners on price, speed, reliability, exception handling and carbon, and can reroute before the final mile if conditions change. One integration; the whole UK network behind it.
Handles are unique and finite. Early registrants get first claim on their name, and pilot partners get hands-on integration support from the founding team.
Yes — someone physically has to bring the parcel to a place. The point is that the sender and the merchant never do, and that the delivery point is resolved at the last moment rather than fixed weeks earlier at checkout. The address stops being a piece of data that travels through the whole commerce chain and gets stored in a dozen databases along the way.
No. Location updates are user-controlled. You can change your delivery location manually at any time. If you choose to opt in to travel prompts, Sendle asks you to confirm before anything changes — it never silently reroutes a parcel based on where it thinks you are. Transient signals are held briefly and discarded.
Handles are a finite namespace, so we treat squatting seriously: verification for brands and high-value names, inactivity expiry, a dispute and arbitration process, and anomaly detection on unusual delivery patterns. Registering early is the simplest protection.
Checkout by Handle is a lightweight SDK and a single field — not a replatform. Pilot partners work directly with the founding team during integration. Commercial terms are per-delivery, with enterprise licensing available.
Some shipments legally require a physical address — restricted goods, certain customs documentation, and KYC-constrained deliveries. In those cases Sendle collects only what the law requires, only when it requires it, and protects it accordingly. Being honest about the edges is part of being trustworthy at the centre.